This service will be available to use from 1 October 2016.
The European passport return service is provided by local authorities (for example your county council or city council).
A participating local authority can photocopy your EEA or Swiss passport and forward a copy along with your checklist and application to the Home Office on your behalf. Your passport will then be available for you to use while your application is being processed.
The service is available by appointment only and you must attend your appointment within 5 working days of submitting your online form. The service fee can be obtained by contacting the local authority who will also confirm times appointments are available.
The Home Office may contact you for further information after your application has been submitted.
Using the European passport return service does not guarantee the success of the application and the local authority cannot provide any advice. This service will not ensure that your form has been correctly completed and correct supporting documents submitted.
from
https://www.gov.uk/government/collections/european-passport-return-service
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